All Wood Doors by Lag Design®, Handcrafted Custom Wood Doors, If you can dream it... we can build it.
Limited Lifetime Door Warranty Quote or Request More Information Alphabetical Subject List

All Wood Doors by Lag Design®

 

INTERIOR DOOR WARRANTY AND INSTRUCTIONS FOR CARE

All interior doors manufactured by Lag Design® Custom Wood Doors, Inc. hereinafter referred to as “LD”, are warranted by LD for ten (10) years from the date of shipment from LD’s plant. All doors at the time of shipment are to be free from defects in material and workmanship.

If at the time of receipt, a door is found to have a defect which can be reasonably discovered by inspection, including scratches in the glass, the receiver of the door MUST WITHIN SEVEN CALENDAR DAYS AND PRIOR TO HANGING, FINISHING OR FITTING, notify LD with details including pictures of said defect.

If a door is found to contain a defect as stated herein, LD at their option will:

  1. Repair defective door
  2. OR Furnish purchaser a replacement door, but LD SHALL NOT BE LIABLE FOR THE COSTS OF TAKING DOWN A DEFECTIVE DOOR, HANGING OR FINISHING OF SAID REPLACEMENT DOOR;
  3. OR Refund the purchaser the amount purchaser paid LD for the returned, defective door.

Warranty is stated as follows:

  1. WARPING OF DOOR IF IT EXCEEDS ¼ INCH IN THE PLANE OF THE DOOR ITSELF. “Warp” is any distortion in the door itself and does not refer to the relationship of the door to the frame in which it is hung. Warp shall include a bow, cup and twist. The following method shall be used to measure the amount of the warp in a door; The bow, cup and twist shall be measured by placing on a straight–edge of the suspected concave face of the door at any angle whether horizontal, vertical or diagonal, with the door in the installed position. That measurement of the bow, cup and twist shall be made at the point of maximum distance between the bottom of the straight-edge and the face of the door. SPECIAL NOTE: Any action on a claim for warp or telegraphing defect may be deferred at the option of LD for a period not to exceed one year from the date of claim to allow conditioning of the door to temperature and humidity.
  2. SEPARATION OF STILE AND RAIL OVER 1/16 OF AN INCH

EXCLUSIONS: This warranty does not cover the following;

  1. An interior door used in an exterior application
  2. Unsatisfactory service or appearance caused by failure to follow “handling, job finishing and installation instructions”
  3. The appearance of a field finished door
  4. Natural variations in the color or texture of wood
  5. Shrinkage, swelling, small checks and/or surface imperfections in the wood
  6. Any condition arising from the Buyer’s neglect or failure to properly maintain the door
  7. All 1 3/8" thick doors which are wider than 3'0" or taller than 7'0"
  8. All 1 ¼" thick doors which are wider than 3'6" or taller than 8'0"
  9. Door that is improperly hung or does not swing freely
  10. An interior door used in an exterior application
  11. A door shipped outside the contiguous 48 United States
  12. A louver door over 30" in width
  13. A door with different species or finishes on either side
  14. A door that is less 1 3/8" thick

STORAGE AND HANDLING

  1. Do not leave door in shipping container. Store flat on a level surface in a dry, well ventilated building. IF DOOR IS STORED AT THE JOB SITE FOR MORE THAN ONE WEEK, ALL EDGES MUST BE SEALED
  2. Cover the door to keep clean and avoid discoloration with an opaque covering which does not permit light to penetrate. Note that covering must allow air circulation
  3. Handle the door with clean gloves and do not drag one door across another or across any type of surface
  4. Keep door away from the building site until all plaster, texture and cement is dry

FINISHING INSTRUCTIONS

  1. Make certain door is dry. LD doors are manufactured with floating panels. If necessary, after installation and prior to finishing, center the panel(s) by gently tapping with a block of wood placed against the panel rise
  2. Door should be conditioned to average prevailing relative humidity of the locality
  3. Remove handling marks, labels, effects of exposure to moisture and raised grain with BLOCK SANDING of all surfaces with a 100 to 150 fine grit abrasive. DO NOT USE STEEL WOOL
  4. Clean door thoroughly after sanding
  5. Some species of wood contain a chemical that reacts unfavorably with certain finishes. The species/finish combination should be tested prior to finishing the door. Applying a sealer before finishing will usually prevent this difficulty
  6. Immediately after fitting and sanding but before hanging, seal the entire door including the top and bottom edges, hinge and any other cutouts for hardware, with a coat of good quality oil base sealer or primer
  7. For painted finishes; Seal door with a good quality oil based primer and no fewer than two coats of a good grade solvent or water borne paint. ALL EDGES MUST BE COATED WITH EACH AND EVERY COAT. Sand thoroughly between coats

INSTALLATION INSTRUCTIONS

  1. The utility or structural strength of the door must not be impaired in the fitting of the door to the opening and applying hardware
  2. Trimming on all sides is possible for custom fitting. Each standard door can be trimmed up to 3 ½” from the bottom, ½” from each edge and 1 ¼” from the top
  3. Allow the fitting clearance of 1/8” at the sides and top
  4. Install three hinges for any door 7’0” in height or less. Allow one additional hinge for each additional twelve (12) inches of door height or fraction thereof. Hinges must be in a straight line to prevent distortion. NOTE: Ball bearing hinges are recommended for a door 1 ¾” and thicker
  5. All glazed doors should be hung with the removable wooden glass beads facing the interior side of the opening
  6. Do not subject interior door to extreme heat and/or humid conditions
  7. Be certain that jambs and stops are set perfectly square and plumb

 

EXTERIOR DOOR WARRANTY AND INSTRUCTIONS FOR CARE

All exterior doors manufactured by Lag Design® Custom Wood Doors, Inc. hereinafter referred to as “LD”, are warranted by LD for one (1) years from the date of shipment from LD’s plant. All doors at the time of shipment are to be free from defects in material and workmanship.

LD warrants your LD manufactured all wood door against manufacturing defects in material and workmanship for one (1) year from date it was shipped from the LD plant, and when installed in accordance with LD’s exterior door installation instructions. The insulated glass (if any) carries a five (5) year warranty against material obstruction of vision resulting from film formation between interior glass surfaces or what is referred to as seal failure. This glass warranty does not include glass breakage. This warranty does not cover defects as a result of the owner’s failure to maintain door in accordance with LD maintenance, finish, and storage and / or installation recommendations. This warranty is for the original purchaser only and is not transferable. Proof of purchase is required for this warranty.

Unfinished doors and sidelites must be finished on all six sides with an oil-based sealer or paint within one week of delivery or this warranty is void.

Solely at LD’s option, LD will repair or replace to you any part(s) that fails due to manufacturing or material defects. An inspection may be required to determine cause of failure. No labor costs are included for removal or installation of door or any part thereof. The cost of labor to remove a part(s) or to install replacement(s) is not included under these warranties and must be borne by the owner. Due to design changes and improvements, parts of substantially equal quality may be substituted.

  1. WARPING OF DOOR IF IT EXCEEDS ¼ INCH IN THE PLANE OF THE DOOR ITSELF. “Warp” is any distortion in the door itself and does not refer to the relationship of the door to the frame in which it is hung. Warp shall include a bow, cup and twist. The following method shall be used to measure the amount of the warp in a door; The bow, cup and twist shall be measured by placing on a straight-edge of the suspected concave face of the door at any angle whether horizontal, vertical or diagonal, with the door in the installed position. That measurement of the bow, cup and twist shall be made at the point of maximum distance between the bottom of the straight-edge and the face of the door. SPECIAL NOTE: Any action on a claim for warp or telegraphing defect may be deferred at the option of LD for a period not to exceed one year from the date of claim to allow conditioning of the door to temperature and humidity.
  2. SEPARATION OF STILE AND RAIL OVER 1/16 OF AN INCH
  3. A door 8' for taller must have a factory installed multi–point lock OR must have a surface mounted flush bolt at the top of the lock side.

THIS WARRANTY DOES NOT APPLY WITH RESPECT;

  1. Part(s) which have been damaged by accident, improper use, negligence, improper installation or damage as a result of exposure to inappropriate chemicals or conditions.
  2. Part(s) or labor supplied by parties other than LD.
  3. Incidental or consequential damages.
  4. Exterior doors not protected by adequate overhang. The door must be protected with an overhang that projects outward at the minimum of one half of its height. Example; if the height of overhang is 10 feet, projection of overhang must be a minimum of 5 feet. If you have a western or southern exposure, you may still receive direct sunlight on the door. In such cases, the required overhang projection is 2/3 of its height. Example; if the height of the overhang is 12 feet, projection of overhang must be a minimum of 8 feet.
  5. Shrinkage, swelling, small checks and/or surface imperfections in the wood
  6. Any condition arising from the Buyer’s neglect or failure to properly maintain the door
  7. All 1 ¾" thick door which are wider than 3'6" or taller than 8'0"
  8. Door that is improperly hung or does not swing freely
  9. A door with a panel width over 14" in width
  10. A door shipped outside of the contiguous 48 United States
  11. Acts of God

MAINTENANCE

Most finishes on an exterior door deteriorate relatively quickly, depending upon it exposure to the sun, rain and wind. Regularly inspect the finish on your hardwood exterior door for any sign of wear every 3–6 months. Sand, stain and reseal if necessary for years of quality performance.

FINISHING INSTRUCTIONS

  1. Make certain door is dry. LD doors are manufactured with floating panels. If necessary, after installation and prior to finishing, center the panel(s) by gently tapping with a block of wood placed against the panel rise
  2. Door should be conditioned to average prevailing relative humidity of the locality
  3. Remove handling marks, labels, effects of exposure to moisture and raised grain with BLOCK SANDING of all surfaces with a 100 to 150 fine grit abrasive. DO NOT USE STEEL WOOL
  4. Clean door thoroughly after sanding
  5. Some species of wood contain a chemical that reacts unfavorably with certain finishes. The species/finish combination should be tested prior to finishing the door. Applying a sealer before finishing will usually prevent this difficulty
  6. Immediately after fitting and sanding but before hanging, seal the entire door including the top and bottom edges, hinge and any other cutouts for hardware, with a coat of good quality oil base sealer or primer
  7. For painted finishes; Seal door with a good quality oil base primer and no fewer than two coats of a good grade solvent or water borne paint. ALL EDGES MUST BE COATED WITH EACH AND EVERY COAT. Sand thoroughly between coats
  8. For stain finishes; Apply a coat of oil–based stain or sealer followed by at least 4–5 coats of UV rated (minimum of 55) oil based finish on exterior door. ALL EDGES MUST BE COATED WITH EACH AND EVERY COAST. Sand thoroughly between coats
  9. On all clear and stained doors, apply a coat of exterior wood wax and buff with a soft cloth occasionally.
  10. In order not to induce warping, avoid dark stains and dark colored paints on door surfaces exposed directly to sunlight

INSTALLATION INSTRUCTIONS

  1. The utility or structural strength of the door must not be impaired in the fitting of the door to the opening and applying hardware
  2. Trimming on all sides is possible for custom fitting. Each standard door can be trimmed up to 3½" from the bottom, ½" from each edge and 1¼" from the top
  3. Allow the fitting clearance of 1/8" at the sides and top
  4. Install three hinges for a door 7'0" in height or less. Allow one additional hinge for each additional twelve (12) inches of door height or fraction thereof. Hinges must be in a straight line to prevent distortion. NOTE: Ball bearing hinges are recommended for a door 1¾" and thicker
  5. All glazed doors should be hung with the removable wooden glass beads facing the interior side of the opening
  6. Be certain that jambs and stops are set perfectly square and plumb

LD makes no other warranties expressed or implied. Implied warranties including any warranties of merchantability or fitness for a particular purpose are hereby disclaimed.

See LAG publication: “How to Store, Handle, Finish, Install and Maintain LAG DESIGN® Doors”

2009

 

 
Lag Desigh Industrial Millwork Corporation
All Wood Doors By Lag Design®   

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